Frequently Asked Questions

Clocktimizer’s product development roadmap - How to request a new feature
Clocktimizer’s product development roadmap   We always strive to create extra value for our customers and to help them achieve their goals. That’s why we ...
Mon, 12 Oct, 2020 at 5:03 PM
What is "Custom Categorization Status"?
Our algorithm has various levels of customization which can be visualized in the Drilldown under "Custom Categorization Status". This article outl...
Wed, 10 Jun, 2020 at 2:25 PM
What languages does the algorithm recognize?
Clocktimizer uses a natural language processing algorithm that categorizes legal activities from time-card narratives into activities in the platform.  ...
Mon, 31 Aug, 2020 at 11:27 AM
What data is sent to Clocktimizer when API usage reporting is enabled?
When API usage reporting is enabled in the portal, the following data will be sent to Clocktimizer on a weekly basis in order for us to gather information o...
Tue, 12 Jan, 2021 at 3:28 PM
Customize terminology in Clocktimizer
Why customize? Boost adoption and understanding in Clocktimizer by customizing terms to your firm's language. By updating these terms to how they are ...
Fri, 12 Feb, 2021 at 10:07 AM