Narrative Quality is a measure of how well the Clocktimizer algorithm was able to identify specific work and assign a specific activity to each time entry. This is a good measure of how well the narratives are being written.


Specificity in Clocktimizer refers to how many activities did the algorithm assign to each time entry. This is important to understand how time spent is being split in Clocktimizer.


This guide will help you set up a narrative quality recognition and specificity reports.



How to create a narrative quality report?


Step 1: Go to Drilldown in the menu bar; 

Step 2: Partition by Quality and Clocktimizer algorithm automatically categorizes the activities found in the timecard narratives:



The timecard quality is rated either: 


Good: specific activities were detected and assigned.

For example: "Drafting and negotiation Share purchase agreement" is assigned "Share Purchase Agreement".


Vague: the wording in the timecard was too general to assign a specific activity and is instead assigned a vague activity.

For example: "Prepare call" is assigned "Other Communication".


Uncategorizable: there was no recognizable activity in the timecard.

For example: "Various activities" is assigned "Uncategorizable".



Using your narrative quality report


In Clocktimizer there are multiple ways you can build Narrative Quality reports that will enable you to have data-driven conversations within your firm. Tracking narrative quality by a time keeper name or level, practice group and office location are just a few examples of the insights you can generate using Clocktimizer. 


Follow the steps below to build a narrative quality report by time keeper. 

Do you want to read about other ways to use your narrative quality data? Read this article: How to train the algorithm


Step 1: Go to the Drilldwon and Partition by time keeper:



Step 2: Scroll down and click on Visualization;

Step 3: Select Expanded under Lists:



Step 4: Select Compare by Quality;

Step 5: Use the Display button to add or remove metrics to the list:



Clocktimizer breaks down the quality of the narratives by a time keeper. This information is then presented in the Expanded list chart:




How to create a specificity report?


Step 1: Go to drilldown;

Step 2: Partition by specificity and Clocktimizer displays a doughnut chart representing the split of your firm's narratives by the number of activities recorded per timecard. In the example below, 8% of timecards had 2 activities assigned:



Step 3: To add filters open Selection and choose filters relevant to your search, for example, the period you are analyzing, location of the office or any other criteria:



One of the ways you can analyze specificity in Clocktimizer is on the time card level.


Step 4: Go to Selection, add a selection filter Specificity and click Apply (alternatively you can click the data segment you want to analyze on the doughnut chart itself): 



Step 5: Scroll down and click on Visualization;

Step 6: Select Time cards under Lists:



Clocktimizer generates a list of all timecards that, in this case, have three activities recorded in each:



Step 7: Click on Categorization button to see what activities have been recorded on a specific time card: 



If you would like to re-categorize the time cards please use How to use the Manual Categorization on time entries guide.


If you need any help with creating these reports please reach out to your customer success manager to walk through it together.



Saving reports in Clocktimizer


Step 1: To save any reports created in the Drilldown click Save as new report: 



Step 2: Name the report and save it: 



Step 3: To send out or receive report updates, click the envelope button to set up the reoccurrence of the report. 

Note that you do not need to save the report in Clocktimizer in order to send a recurring report via email, these options are independent of each other: 





Step 4: Clocktimizer saves all newly created and recurring reports in the Reports section: