If the time keeper levels are missing in certain Clocktimizer features, please have an Admin follow the steps below:

  1. Navigate to "Admin" 
  2. In the section Actions at the bottom of the page, find "Autodetect metadata" and click on the "Autodetect" button.
  3. Then press "Ok". This might take a while, especially if there is a lot of data.

If you have any problems following these steps or have a follow up question please send an email to support@clocktimizer.com.