Setting up 2 Factor Authentication 

Two Factor Authentication (2FA) is a security method which is used to grant access to users only after they provide two pieces of personal evidence. The first is your password and the second is a code generated by an authentication app. 


2FA is normally enforced by default and set upon the first log-in. If this doesn't occur please click on your username in the top left of Clocktimizer and click "Enable two factor authentication". 



You will then be prompted to scan a QR code with your authentication app, such as Google Authenticator app.




Resetting 2 Factor Authentication 

If you lose your phone or access to your authentication app, you will need to reset your 2FA in order to log in again. This can be done in one of three ways depending on your situation: 

  1. If Clocktimizer runs in the cloud, your 2FA can be reset by us, please contact support@clocktimizer.com for assistance. 
  2. If Clocktimizer runs on premise, your 2FA can be reset by the Clocktimizer administrator at your firm.